Terms and Conditions GT99 — Official Platform Terms of Use

1. General Terms of Use – gt99

Welcome to gt99. This Terms and Conditions document ("Agreement") is a legally binding contract between you ("Member" or "User") and gt99 ("Company", "us"). By accessing, registering, or using any part of the gt99 platform, you confirm that you have read, understood, and agreed to be bound by all provisions of this Agreement.

Gt99 provides an online gaming platform featuring Sports Betting, Live Casino, online Slots, Fish Shooting Games, and other game categories listed on our platform. All services are subject to the terms stated in this document as well as any specific rules applicable to each game category.

This agreement is governed by applicable laws and subject to the jurisdiction established by gt99's operating licence. gt99 operates entirely online and does not have any physical premises that members may visit.

2. Eligibility and Account Registration

To register and use the GT99 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 21 years of age at the time of account registration.
• Not be subject to any local legal prohibition that prevents participation in online gambling activities.
• Register under your own name with accurate, complete, and up-to-date personal information.
• Maintain only one (1) active account on gt99 at any time. Holding multiple accounts is strictly prohibited.
• Not have had an account at gt99 previously closed or suspended due to a prior terms violation.

During the registration process, you are required to provide accurate information including your full name, phone number, email address, and bank details for payment purposes. gt99 reserves the right to request identity verification (KYC) at any time, including a copy of a valid identity card or passport, to verify a member's identity.

The KYC process is an essential part of gt99's commitment to security and fraud prevention. Members who are unable to complete the KYC process within the stipulated timeframe may face a temporary suspension of withdrawal facilities until verification is complete.

3. Deposit and Withdrawal Policy

Gt99 accepts deposits via a range of supported payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer through major Malaysian banks. All financial transactions on gt99 are conducted in Malaysian Ringgit (MYR).

The key terms applicable to deposits and withdrawals are as follows:

• The minimum deposit is MYR 30 per transaction. No daily maximum deposit limit is set; however, transactions exceeding a certain amount may require additional verification.
• The minimum withdrawal amount is MYR 50 per transaction. Withdrawals are processed within 3 to 10 minutes during normal operating hours.
• The withdrawal method must match the deposit method used. Withdrawals to a bank account or e-wallet different from the deposit source are not permitted.
• The account holder name on your bank account or e-wallet must exactly match the name registered on your gt99 account.
• gt99 does not charge any processing fees for deposits or withdrawals. However, any fees imposed by banks or e-wallet providers are the member's responsibility.

Gt99 reserves the right to suspend or withhold withdrawals for security review purposes, particularly where unusual activity inconsistent with the account's normal usage pattern is detected. In such cases, our security team will contact the member via their registered email or phone number for further verification.

4. Bonus and Promotion Terms

Gt99 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, weekly cashback, deposit reload bonuses, and a VIP programme. All bonuses are subject to terms and eligibility conditions specified for each promotion.

The general terms applicable to all types of gt99 bonuses are as follows:

1. Bonuses cannot be withdrawn directly — they must first be played through in accordance with the specified rollover requirements before a withdrawal can be made.
2. Rollover requirements are calculated based on the total bonus amount received or the additional deposit amount tied to the bonus, depending on the type of promotion selected.
3. Only one (1) active bonus is permitted at a time. Members must complete or cancel an existing bonus before claiming a new one.
4. Bonuses obtained through illegitimate means, including the use of multiple accounts or false information, will be voided immediately along with all associated winnings.
5. Gt99 reserves the right to modify, suspend, or cancel any promotion without prior notice in the event of abuse or exceptional circumstances requiring immediate action.
6. Some games may not count or may count at a different rate toward meeting rollover requirements — further details are available on the respective promotions page.

5. Game Rules and Integrity

All games available on the gt99 platform use a random number generator (RNG) that is certified and independently audited by an accredited third-party verification body. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including gt99 itself.

Members agree to comply with the following rules when playing on the gt99 platform:

• Play using your own account only. Sharing your account or allowing others to use it is strictly prohibited.
• Not use any automation software, bots, scripts, or third-party tools to play or place bets on the platform.
• Not exploit any technical vulnerabilities or bugs in the system. If you discover a bug, you are required to report it to the gt99 support team immediately.
• Not attempt to influence game outcomes through technical, social, or any other unauthorized means.
• Accept game results as recorded by the gt99 server as final. In the event of any discrepancy, the gt99 server records shall be the authoritative reference.

In the event of a technical disruption or disconnection during an active game session, gt99 will attempt to restore the session to the last recorded state. However, gt99 is not liable for any losses resulting from internet connection issues on the member's end.

6. Account Security Responsibilities

Your account security at gt99 is a shared responsibility between you and our platform. gt99 provides high-grade security infrastructure including 256-bit SSL encryption and two-factor authentication (2FA), but as a member you also play an important role in keeping your account safe.

• Use a strong and unique password for your gt99 account — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Never share your password, PIN, or OTP with anyone, including gt99 staff. Our staff will never ask for such information.
• Enable two-factor authentication (2FA) for an additional layer of protection on your account.
• Log out of your account after each session, especially when using a shared device or public Wi-Fi network.
• Contact gt99 support immediately if you suspect any unauthorised access to your account.

Gt99 will not be liable for any financial losses arising from a member's negligence in safeguarding their login credentials. In cases where there is clear evidence of unauthorised account access, gt99 will investigate the matter and take appropriate action.

7. Account Suspension and Closure

Gt99 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Registration of multiple accounts by the same individual.
• Providing false or misleading information during registration or KYC review.
• Involvement in fraudulent activities, money laundering, or any other illegal activity.
• Systematic abuse of bonuses or promotions.
• Use of automation software or other unauthorized methods to gain an unfair advantage.
• Conduct that is unlawful or harmful to the interests of the platform and other members.

Members may also request closure of their own account at any time by contacting the gt99 support team via live chat. Prior to closure, any valid balance not associated with a terms violation will be returned to the member via their registered payment method.

8. Privacy and Data Protection

Gt99 takes the protection of members' personal data seriously. All information collected during registration and platform use is processed in accordance with the gt99 Privacy Policy available at Privacy Policy page .

In summary, gt99 uses your personal information for the following purposes only:

• Verify member identity and eligibility during registration and KYC review.
• Process financial transactions including deposits and withdrawals.
• Provide customer support and respond to member enquiries.
• Send promotional information and platform updates (with member consent).
• Comply with applicable legal and regulatory requirements.

Gt99 does not sell, transfer, or disclose members' personal data to third parties except with the member's consent or when required by law. All data is stored on secure servers with high-grade encryption protection.

9. Liability Limit and Disclaimer

The gt99 platform is provided "as is" without any express or implied warranties regarding fitness for a particular purpose, unless otherwise stated in writing. gt99 makes every effort to ensure the platform operates without interruption, but we do not guarantee that the service will always be free from errors or technical disruptions.

• gt99 is not liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, the platform.
• gt99 is not liable for losses arising from the acts or omissions of third parties, including payment service providers or game providers.
• Games involving real money carry financial risk. gt99 is not responsible for any financial outcomes arising from a member's gaming activity.
• gt99's maximum liability to any member in any situation shall not exceed the total amount deposited by that member in the 30 days preceding the relevant incident.

Members are solely responsible for ensuring that their use of the gt99 platform is lawful under their local laws. gt99 does not provide legal advice in this regard.

10. Amendment of Terms and Applicable Law

Gt99 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page, with the update date clearly stated at the top of the document.

It is the member's responsibility to review this page periodically to ensure they remain compliant with the latest version of the Terms and Conditions. Continued use of the gt99 platform following any amendments constitutes full acceptance of those changes.

For any enquiries, concerns, or complaints regarding these Terms and Conditions, you may contact the gt99 support team via live chat available 24/7 on the gt99 web platform and mobile app. Our experienced team is ready to help you understand any provision that may be unclear.